Our Mission
We want to work alongside you, at the centre of your business change. Whether that is focusing on “big things” like partnering with you on transforming your operating model, or overseeing change programmes. Or delivering value by investing in your workforce through activities like developing leadership skills, energising cultural change initiatives and helping you to improve performance through engaging your employees and growing your talent.
Organisation Design
Designing organisation architecture that creates cohesive ways of working and structures to optimise team effectiveness and drive alignment.
People Development
Together, we’ll build a stronger, more capable future for your business and your people
Change & Transformation
Supporting you to make change happen
People & Culture
Shaping inclusive cultures that inspire progress and equip leaders to drive meaningful, lasting organisational change
People Strategy & HR Services
Empowering organisations through tailored strategies aligning people, culture, and leadership
Transparent and Flexible
A blended rate with the ability to scale up and down.
People Strategy & HR Services
Empowering organisations through tailored strategies aligning people, culture, and leadership
With over 30 years of experience leading HR functions, we’ve worked across a variety of sectors—spanning public, private, and mutual organisations—including Financial Services (banking and insurance), Retail, Legal, and Pharmaceuticals. Our expertise comes from operating within complex global businesses with a presence in multiple countries and regions.
Our expertise spans everything from crafting and executing People strategies to establishing effective HR operating models. We’ve led M&A projects, including TUPE processes, and excel in nurturing talent, while helping leaders and their teams unlock their full potential.
Consultancy – We offer HR consultancy services designed to help organisations adapt and thrive in today’s dynamic business environment. From shaping People strategies and streamlining HR models to managing M&A and TUPE processes, we provide tailored, practical solutions. Our approach focuses on driving talent development, enhancing leadership impact, and aligning people practices with your business goals to deliver sustainable results.
Interim – We provide professional HR interims who are flexible, adaptable, and equipped to address resource gaps and support transformations across the full spectrum of HR specialisms. Our interims can strengthen your senior leadership team, offer specialist expertise for a set period, define strategy, accelerate project execution, or drive the implementation of initiatives. Whether it’s replacing key managers after an acquisition or building a new business division and its team, we’re here to help you achieve your goals.
Business Support – We provide tailored support and expert guidance for businesses, offering a flexible solution to address your people management needs. Our services include mentoring newly appointed HR executives and leaders, equipping them with the skills and confidence to navigate their roles effectively. We also provide essential employment guidance, covering policy requirements, best practices, and compliance to ensure your business operates smoothly and within employment legislation. Additionally, we offer advice and strategies to address complex employee issues, helping you resolve challenges and build a positive, productive workplace culture. Whether you need hands-on support or strategic input, we’re here to help your business thrive.
Organisation Design
Designing organisation architecture that creates cohesive ways of working and structures to optimise team effectiveness and drive alignment.
Our expertise spans everything from crafting and executing People strategies to establishing effective HR operating models. We’ve led M&A projects, including TUPE processes, and excel in nurturing talent, while helping leaders and their teams unlock their full potential.
Done right, organisation design is intentional and purpose-driven. It reflects a way of operating that fits your business, your customers, and your employees. We’re proud of our expertise in aligning people, processes, and technology to build structures, hierarchies, and the necessary capabilities to support your vision, goals, and strategy. We think holistically, ensuring you have the foundations of a great organisation design so you can focus on bringing it to life, staying agile, and adapting quickly to environmental or market shifts.
How We Do It
The best results come when we collaborate closely with your teams and leaders. We put you at the centre, co-creating an organisation design that works now and in the future. Our approach is about developing leaders who inspire change and energise the workforce to achieve meaningful results. We dive deep into understanding your business, culture, operations, and ways of working. By applying our systems thinking, expertise and critical design insights, we work with you to build a sense of shared ownership that stands the test of time.
Restructuring
As businesses grow, organisation structures often become complex, less agile, and slower to adapt to change. Responsibilities can blur, and the focus may shift from achieving outcomes to simply maintaining processes. Restructuring helps teams remain agile, responsive to market opportunities, and prepared for industry shifts. It can also drive business growth by encouraging diverse ideas and approaches while ensuring the structure aligns with objectives.
Leaders may decide to revisit and refine their business structure to enhance performance and deliver better results. Our partnership approach and tailored framework help you to take that next step, evaluating your entire organisation to identify what’s working and what’s not. Together, we’ll optimise interactions across the organisation to ensure you meet customer needs and deliver value for your stakeholders.
Change & Transformation
We’re here to support you, whether you’re rolling out a one-off change in a specific area or driving a complete transformation of your business and operations.
Our approach involves working closely with your leaders, coaching and developing them to equip them with the skills and expertise required for thoughtful, collaborative change implementation. We’ll help you understand how employees experience change and provide a clear framework to identify the key actions needed to make your change effort a success.
With our tools, you’ll be able to [shape, plan, communicate, and monitor activities effectively,] ensuring that change sticks and delivers lasting impact.
We’ll collaborate with you in various ways, tailoring our support to meet your unique needs.
Here’s how we can do that:
- If you want an end-to-end review of your operating model
- Support you to plan your transformation journey, developing and implementing communication and engagement plans
- Provide toolkits to help you implement changes across your organisation
- Develop and coach your leaders to lead the change effort ensuring a great experience for your employees
- Provide tools for your leaders to facilitate and implement change and help you to create the right environment for continuous learning
- Work alongside you to oversee (or manage) people processes (including TUPE)
People Development
Together, we’ll build a stronger, more capable future for your business and your people
In today’s fast-paced, competitive world, success starts with people. Thriving businesses invest in their greatest asset—their people. Our bespoke and off the shelf leadership development programmes are designed to cultivate exceptional leaders who not only deliver results but also inspire their teams.
Partnering with us will enable you to unlock innovation, drive performance, and nurture a culture of continuous learning. We design tailored development programs that resonate with your organisation’s unique needs—ranging from leadership apprenticeships for emerging talent to bespoke coaching and mentoring for senior leaders. Together, we enable every individual to thrive and create meaningful impact.
Leadership Development:
- Bespoke Leadership Development solutions
- Soft Skills and Emotional Intelligence – focusing on self-awareness through feedback and psychometric tools.
- Emerging Leaders – including mentoring, coaching and skills-building workshops.
- Innovation & Transformation – training leaders to drive innovation and encourage a culture of continuous improvement.
- Women in Leadership – targeted support, networking and sponsorship with additional skills building workshops.
People Development:
- Change Management – equipping employees with the skills and tools to successfully navigate and implement change to ensure its sustainable.
- Performance Management – helping employees to understand how to maximise their performance using a range of skills, knowledge and behaviour.
- Team Building – building effective teams, working on collaboration, great communication and building a healthy team environment.
- Apprenticeships – Level 3 to Level 7, develop management, leadership, and professional skills across all industries and sectors. The Level 3 program supports first-line managers, whilst Level 4 focusses on project management with APM qualifications. Level 5 Operations Manager prepares middle managers in strategy and people leadership. Level 7 equips senior executives with expertise in corporate strategy and governance. These apprenticeships drive business growth, aligning with industry-recognised qualifications such as CMI chartered status and APM certifications.
Coaching:
- Leadership & Executive Coaching – personalised programmes designed to help leaders and executives enhance their performance, achieve goals, and develop key skills.
- Personal Development Coaching – helping leaders to build their emotional intelligence, self awareness and relationships.
- Team & Group Coaching – a dynamic process designed to improve collaboration, communication, and collective performance.
- Career Growth & HiPO Coaching – identifying growth opportunities and career roadmaps.
- Performance Coaching – focusing on personal brand with skills, knowledge and behavioural modules.
People & Culture
Shaping inclusive cultures that inspire progress and equip leaders to drive meaningful, lasting organisational change.
In today’s fast-paced and complex world, navigating change has never been more critical. We understand that engaging your employees is the cornerstone of your organisation’s success. That’s why we’re here to help you create a supportive, healthy culture and shape the ways of working that drive your business forward. We’ll also partner with you to unlock the full potential of your leaders – building their skills to engage their teams, sustain change, and deliver lasting results across your organisation.
At the heart of our work is helping organisations to shape their cultures where employees feel valued, connected, and empowered. By fostering collaboration, adaptability, and a shared sense of purpose, we’ll partner with you to create the kind of workplace that attracts talent, boosts morale, and inspires. We’ll work with you to get under the skin of your business to understand what you need to deliver against your strategy.
Strong leadership is essential for securing an organisation’s future success. While leadership and talent development programmes both focus on enhancing individual capabilities, they each target different areas of growth and are tailored to distinct audiences. We offer customised leadership solutions that blend our insights of the external environment with a deep understanding of your organisation—its culture, ways of working, and unique context. Together, we’ll create solutions that are not only inspiring but also practical, enabling your leaders to create great employee experiences and deliver meaningful impact.
We bring our expertise to talent development by offering a range of off the shelf and bespoke solutions that will help you to realise employee aspirations that focus’ on their personal and professional development.
We empower organisations by transforming teams. Through tailored development programmes, practical tools, and coaching, we unlock team potential, fostering trust, collaboration, and exceptional communication. Our approach ensures teams achieve alignment, cohesion, and agility, driving sustainable success and delivering meaningful impact across the organization.
Practice Director
people services
Lorna Kerr
A senior HR and People Services leader, with over a 30 years of experience in organisation design, people strategy, executive coaching and much more. Lorna’s impressive CV includes organisations like Co-Op Insurance, HSBC and EssenceMediacom.
“I love working with people and organisations to help them reach their goals by building inclusive and healthy cultures where people can truly thrive. That’s what drives me, and it’s been at the heart of everything I do.”
At S&A Transform, through our People Practice, we provide people and HR services to enable organisations to set themselves and their employees up for success including:
• People Strategy and HR Services
• Organisation design and restructuring
• People transformation
• Culture change programmes
• Leadership programmes and support to implement lasting change
• Executive Coach